Customer Care Officer

Company
Wokingham Borough Council
Date Posted
8th August 2018
Reference
RQ321066
Sector
Sales, Retail and Customer Service
Location
Wokingham
Benefits
Inside IR35
Salary
£16 to £20 Per Hour

Looking for 2 Customer Service Advisors. 
To cover phone calls Monday - to Friday from residents needing signposting or advice or requesting an action for a variety of local Gov enquiries. 
Only applicants who submit a CV will be considered for the positions

Looking for someone to join our small team of Customer Services Advisors to assist residents with enquiries over the phone who is empathic & professional at all times


Ability To Absorb Information Quickly 
A high level of customer care skills and behaviour to both internal and external customers. 
3- 5 GCSE's, Grades A-C Including English & Maths or equivalent 
A calm approach to confrontational situations 
A commitment to operate in a customer focussed environment

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